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Second in command
Chief executive officer - chief operating officer (CEO-COO) duos have been around for a few decades. Also known as chief executive-managing director duos, until recently COOs have not received much attention from management academics, the business-financial press or others outside the company. The spotlight remained firmly on the external-facing chief executive. There is now growing interest in this crucial yet largely externally-low-profile role which has been called the toughest job in the company.
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Social entrepreneurship  Doing well by doing good or doing good more efficiently?
Change management   Are we there yet re organisational transformation?
Collaborative teams  Team performance: collaborate, cooperate, deliver
Business cycles  What goes around comes around
Corporate wrongdoing  Increased legal obligations for companies and directors
Competencies for leadership and professional development  From list-making to a useful leadership development tool
Interim management   Between an employee rock and a consultant hard place
Family Businesses  Success factors, failure factors, conflict and succession
Collaborative Intelligence  Wikis in the corporate arena
Women at the Top  The business case for equity
Eretail ecommerce  The devil is in the detail
New Product Innovation and Pricing Policies  Getting the price right
From corporate social responsibility to social enterprises  Beyond PR and philanthropy
Corporate terrorist threats  Strategy in response to the terrorist threat
Academic-to-business technology and knowledge transfer  Releasing university innovation
Blogs in the corporate arena  Business blogs come of age
Second in command  Effective CEO-COO relationships
Resolving the conflict between sales and marketing   Customer…or company?
Customer service and loyalty  For better or for worse?
Web 2.0 demystified  The killer apps for the internet or just more marketing hype?
Strategic risk management  Current thinking in corporate and organisational risk management
Digital identity management  How do you know someone is who they say they are?
Revenue generation strategies  Generating income in the not-for-profit sector
Search information businesses  No longer just search engines
Protecting intellectual property   Keeping trade secrets secret
Offshore outsourcing (non-IT)  The pros and cons of moving jobs abroad
Experience economy  Entertaining or educating the customer?
Strategy and organisation  Back to the future
Flexible working  Making it Happen and Making it Work
Towards customer decision-making knowledge  Getting inside the mind of the customer
The role of the information professional  Adaptation and evolution
Corporate consulting  Bridging the product-service-customer gap
Strategic pricing  More than just setting the right price
Strategic branding  Updating strategic marketing to harness customer perceptions
Corporate reorganisations  Thirty years of mergers and acquisitions
The future of the HR function  What is HR for?
Women as corporate leaders  Where we are now
Corporate alliances  Building and managing strategic business partnerships
Competitive advantage through people  More than just lip service
IT investment: new approaches  Making IT investment pay
Post-dotcom entrepreneurship  Startups slowdown
Customer-centred organisations  Keeping the customer centre stage
Pricing strategies  More than just a price
The chief executive  Issues and debates in appointment, succession and roles
Building an effective board  From compliance to collaboration
Change by stealth  Achieving lasting results by stepping softly and quietly
Managing expatriate employees  Before, during and after working abroad
Non-IT outsourcing  Current developments
Non-executive directors in the UK  Increasing responsibility for corporate governance
Leadership in organisations  Complex interactions
Radical career change  No longer a rare bird
Corporate innovation  What's best: revolutionary or incremental change?
Search engine businesses  In search of strategy
Corporate venturing  Strategic and financial rewards
Viral marketing  Spread the word but don't catch a cold
21st century teams  Teamwork works
e-customer acquisition  Finding and keeping profitable e-customers
Jumping off the brandwagon  Sustainable brand-building strategies on the web
e-commerce, p-hysical delivery  The last mile
Strategic management issues  In not-for-profit organisations
From bricks to clicks  Retailing to E-tailing
e-customer service  Delivering service on the web
Pricing e-commerce  Pricing strategies in an e-commerce environment
Global branding  From global branding to global brand leadership
Executive impact  Making your mark
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