In the three years since the BestofBiz briefing on non-IT outsourcing was published, the use of and debates about outsourcing continue to grow. Whilst the definitions of outsourcing and the strategic logic, evaluation of providers and successful implementation of outsourcing still apply, here we focus on recent key trends in non-IT offshore outsourcing. Offshore outsourcing : Transferring legal ownership of a process, function activity or business unit to a third party and removing that operation physically to another, typically lower-cost, country. The flow is typically from the US and EU to southern and eastern Asia. ...